Shipping & Delivery

At Aussie Vac, we aim to get your favourite products to you quickly, securely, and affordably, whether you're in Melbourne, Sydney, Perth, or anywhere across Australia and New Zealand.

Australia Wide Shipping

We offer fast, flat rate shipping across all Australian states and territories. We use Australia Post and Startrack Express.

Standard Shipping: Flat rate of $11.95 for all orders under $99.00 for small parts, spare parts and accessories.

Free Shipping: Available for all Australian orders over $99.00 for small parts, spare parts and accessories.

Please Note:

• Orders for products which are large, bulky or fragile may incur additional shipping charges (including, but not limited to: PVC vacuum pipe, ducted vacuum motor units, hoses and installation parts).  Prices are based on order weight/volume, and can be estimated using the shipping calculator on the shopping cart page.
• We deliver to residential and business addresses (not commercial building sites)
• Large Parcels or cartons are not available for shipping to post boxes, post shops or parcel locker destinations - please ensure that there is a residential or business address
• PVC Vacuum Pipe - when ordered with other items - can sometimes be delivered seperately

Some regional & remote destinations that fall outside standard shipping destinations require a shipping quote. To check postcode availability, simply enter destination state & postcode on the shopping cart page. If your postcode falls outside standard shipping area send us an email at info@aussievac.com.au list item(s) required and postcode and we will email an Out of Area shipping rate for delivery to your location.

New Zealand Shipping

All orders shipped to a New Zealand address are charged on a per kilo basis. The charge will be visible on the checkout page once address details have been filled in.

Please Note: Prices displayed on this website include 10% GST which will be deducted at the checkout when a New Zealand shipping address is entered.

Pick Up - Click & Collect

For all orders processed online with "Pick up" option selected at checkout, a confirmation email will be sent when your order is ready for collection.  Payments made by Electronic Bank Transfer must be cleared before orders will be released.

Please have your order with you as proof of purchase.

Orders can be collected from our Distribution Centre
Monday to Friday between 9am & 3.00pm (excluding public holidays) located at 
6 Rushdale Street Knoxfield 3180  

Aussie Vac also provides limited over-the-counter in store transactions at our Distribution Centre

Missed Deliveries

• If absent at time of delivery or authority to leave not provided on order, carrier will attempt to redeliver goods or alternatively leave details for collection at transport depot if re delivery has failed. 
• It is the purchasers responsibility to collect goods or arrange additional re delivery at purchasers cost.
• Aussie Vac will not be held responsible for lost or damaged orders after goods have been delivered to the nominated delivery address.

Incorrect Delivery Address

Where you have provided an incorrect or incomplete delivery address for your order, redelivery fees apply for each subsequent delivery attempt at receivers cost.