Delivery information

Free Delivery Australia Wide for all orders over $99.00 !!!

All orders $99.00 and higher are dispatched free of charge, all orders under $99.00 incur a flat rate charge of $9.50 for delivery and handling.

Our huge warehouse and large stock holding means you never have to wait for us to order your parts in. If it's for sale on our website, it is physically in stock.

We use Australia Post, Startrack Express and Couriers Please for delivery, depending on the size and destination of the parcel. 

In most cases orders received prior to 1pm will be dispatched on the same day.

Orders received after 1 pm or on weekends and Public Holidays will be dispatched the next business day.

At Aussie Vac, we pride ourselves on providing the best customer service and fastest delivery times possible. Check out what our customers have to say about it!
 


How do I get something delivered?

Once you've found what you were looking for, just add it all to your shopping cart and go through the checkout process.

It's as simple as that! All you need is a delivery address, a postcode, and your payment details ready. Please note that we cannot deliver large items to Post office boxes - always provide a street address.

You can also call our sales team on 03 9763 6777
or email: sales@aussievac.com.au
between 8am - 4pm (AEST) Monday - Friday
for any further details.

What if I want to pick up the goods?

When you have completed your order, make a note in the comments section at the shipping step in the checkout process. This will allow you to come in and pick up your order at our collection area. Goods can be picked up Monday to Friday from 9am to 4pm.

NOTE FOR WEB ORDERS: If you are picking up your order, please wait until you are advised that your order has been processed and available for pickup. You will be notified via email usually 1 working day after you have submitted your order. If you require your goods sooner, please call in advance to organise priority service.
Address:

1/1 Rushdale Street
(Cnr Ferntree Gully Rd)
Knoxfield VIC 3180
Australia

To read about our Refund and Exchange policy click here


Indicative Delivery times after despatch from Aussie Vac.

 

  • Most orders will be delivered by Startrack Express or Australia Post.
  • Delivery times are usually Monday to Friday (excluding Public Holidays) between 7.00am - 5pm.
  • A signature is normally required for delivery.
  • You may add special delivery instructions as you place your order.
  • Orders are usually despatched within 24 hours.
  • We cannot deliver to Post office boxes - always provide a street address.
  • Delivery times quoted can vary slightly depending on exact delivery location.

    startrack_delivery_map.jpg