SHIPPING & DELIVERY
_________________________________________

Free Delivery Australia Wide for all orders over $99.00

$9.90 Flat Rate for orders under $99.00 

$6.90 Flat Rate for small parcels under 500gm
________________________________________

Our huge warehouse and large stock holding means you never have to wait for us to order your parts in. If it's for sale on our website, it is physically in stock.

Shipping within Australia

Aussie Vac distributes all orders using Startrack Express or Australia Post.
We cannot deliver to Post office boxes - always provide a street address.
A signature is normally required for delivery.

Shipping to New Zealand

All orders shipped to a New Zealand address are charged on a per kilo basis. The charge will be visible on the checkout page once address details have been filled in.
Please note: Prices displayed on this website include 10% GST which will be deducted at the checkout when a New Zealand shipping address is entered.

Order Processing

All orders are dispatched from our Melbourne warehouse.
Orders received before 1pm (AEST) Monday to Friday, will be dispatched the same day.
Orders received after 1pm (AEST) OR on weekends and Public Holidays, will be dispatched the next working day.
A confirmation email, will be sent when an order has left Aussie Vac.  This confirmation email also contains a tracking number.

Delivery Times

Delivery times are usually Monday to Friday (excluding Public Holidays) between 7.00am - 5pm. 

For metropolitan areas, including Melbourne, Sydney, Brisbane, Adelaide, Canberra and Hobart, standard delivery can take between 2-5 days.
For WA, NT and all regional areas of other states and territories, standard delivery can take between 5-10 days.

Delivery times quoted above, can vary slighty, due to Startrack Express and Australia Post. In most cases goods do arrive within the recommended time frames, however, delays do occur.

Pick Up Available

Goods can be picked up Monday to Friday from 9am to 4pm. 
Proof of Purchase and ID is required when collecting from our warehouse.
Please make a note in the comments section at the shipping step in the checkout process – TO COLLECT FROM AUSSIE VAC WAREHOUSE
You will be notified via email usually 1 working day after you have submitted your order, when your goods are ready for collection. 
If you require your goods sooner, please call, 03 9763 6777, to organise priority service. 

Our Pick Up Address is:

1/1 Rushdale Street
(Cnr Ferntree Gully Rd)
Knoxfield VIC 3180
Australia

If you have any concerns regarding your order or delivery, please feel free to contact us