CanSweep Automatic Dustpan Almond

Hi Pamela, thanks for your review. We are sorry to hear that you are having trouble with the Side Opening Inlet Valve White. This part is quite new to market, so I expect it will be different to your old one. Some of the older wall plates are unusual sizes, whereas all new ones (including this version) are made to a standard universal size.
Our service team should be able to help you with this if you would like to send in photo of your old wall plate for identification.